This service is for individuals who are already in possession of a COVID-19 test-kit and need a healthcare professional to help them through the testing process and issue a secure verifiable test result certificate.
The testing process only takes a few minutes. Our experienced healthcare professionals have helped thousands of people through the self-testing process.
Your results and certificate will be ready within 15 minutes after self-testing. A digital certificate will be sent to you via email.
HOW DO I BOOK MY LIVE VIDEO CONSULTATION AFTER PURCHASING THE SERVICE?
After you purchase the service we will send you all the information via email. You will receive a link where you can access our online portal and choose the time that best suits you. It only takes 2 minutes.
WHAT DO I NEED TO ATTEND MY LIVE VIDEO CONSULTATION?
All you need to attend your live video consultation is a mobile phone or computer device (laptop, tablet, etc) with a working camera and an Internet connection.
WHEN SHOULD I BOOK MY LIVE VIDEO CONSULTATION?
It is better to book your time slot as soon as you can after having purchased your travel test-kit. Please take into account when travelling that your test must have been carried out within 72 hours of departure.
HOW MANY PEOPLE CAN ATTEND ONE LIVE VIDEO CONSULTATION WHEN SELF-TESTING?
If more than one person needs to attend the live video consultation please ensure to select the number of attendees prior to purchasing your session.
RESULT TURNAROUND TIME: 15 MINUTES
Our medical practitioner will guide you through the test and you will get a result within 15 minutes. After completing the test the healthcare professional will send via email a secure verifiable test certificate within 15 minutes of having taken your test.
SHOWING YOUR CERTIFICATE AT THE AIRPORT
The certificate may be presented in digital or paper format at the airport.