Most frequent questions and answers
No, all our tests are taken within the comfort of your home or travel accommodation. A healthcare professional can guide you through the step-by-step testing process online. All you need is a working internet and a device such as mobile phone or computer to attend your appointment.
You will receive a pre-paid letter box with your PCR test kit. The address of our accredited lab is already on there. All you need to do is post it in a royal mail priority post box as soon as you have completed the test.
We recommended that you should order your test at least 7 days before you travel.
You will get your certificate via email within 24 hours of your PCR test sample being received at the lab, and 15 to 60 minutes after your Rapid Antigen test has been completed. You can download, print or securely store your test certificate in the Klarity app.