DELIVERY POLICY

Within the price of your test-kit we include a standard shipping service. If you order a test-kit before noon on Monday to Friday this will be shipped the same day and should arrive with you in 2-3 days. Orders placed after noon on Monday to Friday will be shipped the following day, arriving with you in 2-3 days. Your PCR test-kit will arrive with a prepaid postal box which you can use to post your sample back to the lab.

Your test-kit sample should be returned via a Priority Royal Mail post box and posted 1 hour before the last collection time. The Royal Mail operates on a traditional schedule of Monday to Saturday and does not traditionally deliver on Sundays. Your test-kit sample can take up to 24 hours to reach our lab and a maximum of an additional 24 hours for you to receive your certificate.

Please note that our service is not suitable for those with a Saturday or Sunday ‘test’ date.

All customers purchasing these tests must use their own judgement about the best date to purchase, carry out the test and return the test sample to us. Klarity cannot take responsibility for any test timelines and associated outcomes affecting travel.